Privacy Policy

TQ INVESTPRO is committed to protecting the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by TQ INVESTPRO, implies acceptance by the user of the provisions contained in this Privacy Policy and that their personal data will be treated as stipulated. Please note that, although there may be links from our website to other websites, this Privacy Policy does not apply to other companies or organisations to which the website redirects. TQ INVESTPRO controls the content of third-party websites and accepts no responsibility for the content or privacy policies of these websites.

• PRIVACY ISSUES

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, we provide you with the following information on the processing of personal data that you may provide to us:

• Who is responsible for processing your data?

TQ INVESTPRO

Our contact details can be found at the top of this legal notice.

• We process the information provided to us to provide and invoice our services and products.
• If you give us your consent, we may also process your data to send you information about products, services or activities.
• How long will we keep your data?

The personal data provided will be kept for the time strictly necessary. That is, for as long as you are a user of our services or wish to continue receiving information.

• What is our right to process your data?

1. The legal basis for the processing of your data is the consent you give us.

(Children under 14 years of age) Information sent by children under 14 years of age will be understood to have been sent with the consent of their legal representatives. If this is not the case, the legal representative should inform this as soon as possible.

2. Compliance with applicable laws or execution of a contract. In specific circumstances, we may need to process your personal data to comply with a relevant law/regulation, or to fulfil our obligations under a contract to which you are subject.

• To whom will we disclose your data?

The data will not be communicated to third parties, unless this is required by law or is necessary to fulfil the purpose of the processing.

• What rights do users have and how can they exercise them?
• Any person has the right to obtain confirmation as to whether we are processing their personal data.
• They also have the right to withdraw the consent previously given.
• Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or to request the deletion of data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• In certain circumstances, the persons concerned may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.
• In certain circumstances and on grounds relating to his/her situation, the data subject may object to the processing of his/her data. In this case, we will stop processing them, except for compelling legitimate reasons or for the exercise or defence of possible claims.
• Data subjects also have the right to data portability.
• Finally, data subjects have the right to lodge a complaint with the competent supervisory authority.

You may exercise the above rights by sending us a letter attaching a copy of a document that identifies you to our address or e-mail address (listed at the beginning of this Legal Notice.

• How did we obtain your data?

The personal data that we process comes from the interested party, who guarantees that the data provided is true and is responsible for notifying us of any changes to it. The data marked with an asterisk are mandatory to provide you with the requested service.

• What data do we process?

The data we process falls into the following categories:

• Data of an identifying nature.
• Postal or e-mail addresses.
• Other information requested in our forms.

The data is limited, as we only process the data necessary for the provision of our services and the management of our business.

• For what purpose do we process your data?

We may process your personal data for the following purposes:

• Providing the contracted services.
• Facilitating the products purchased.
• Responding to your requests for information, products or services
• Where we have legal obligations, processing personal data
• Recruitment
• Planning and developing organisational aspects (such as internal communications, budgeting, administration and project management);
• Providing access to our resources
• Processing payments
• Managing the website
• For any additional purposes where we are required to notify you and obtain your consent, including purposes required by local law, we will obtain your consent before processing your personal data for those purposes.

• WHAT SECURITY MEASURES DO WE APPLY?

We apply the security measures established in article 32 of the GDPR, therefore, we have adopted the necessary security measures to ensure a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services.

Some of these measures include:

• Information on data processing policies to staff.
• Carrying out regular backups.
• Data access control.
• Regular verification, evaluation and assessment processes.

• EXCLUSION OF LIABILITY

TQ EUROCREDIT with the greatest possible diligence to ensure that the data and information provided on its website is always up to date. It does not guarantee and is not responsible for the accuracy and relevance of the contents of the website and reserves the right to modify these contents at any time. TQ INVESTPRO shall be responsible for the information that may be obtained through links included on the website.

Commercial relations between clients shall be governed by the general conditions which, if necessary, shall be established by TQ INVESTPRO in a specific document for this purpose, or for the specific agreements that may be agreed with the clients.

• INFORMATION AND COMMERCIAL ADVERTISING POLICY.

TQ INVESTPRO hereby undertakes not to engage in misleading advertising. For these purposes, therefore, any formal or numerical errors that may be found throughout the content of the different sections of the Website, produced as a consequence of incomplete maintenance and/or updating of the information contained in these sections, shall not be considered to be misleading advertising. TQ INVESTPRO, as a consequence of the provisions of this section, undertakes to correct it as soon as it becomes aware of such errors.

TQ INVESTPRO undertakes not to send commercial communications without identifying them as such, in accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce. For these purposes, any information sent to TQ INVESTPRO customers for the purpose of maintaining the existing contractual relationship between the customer and TQ INVESTPRO, as well as for the performance of information tasks and other activities related to the service that the customer has contracted, shall not be considered as commercial communication.

• CONDITIONS OF USE. JURISDICTION AND APPLICABLE LAWS.

Use of this website implies full acceptance of the terms of this legal notice. This Legal Notice and all relations established between TQ INVESTPRO and the User of the Website and its services shall be governed by the provisions of Spanish law.

– Last review: February 2021